Privacy Policy

Effective date: June 14, 2026

This Privacy Policy explains how Kinetic Energy PT LLC ("Kinetic Energy PT", "we", "us", or "our") collects, uses, and protects information when you visit kineticenergypt.com (the "Site"). It applies to information collected through the Site. It does not replace the separate Notice of Privacy Practices that governs protected health information (PHI) you provide in the course of receiving care from our clinic (see "Health information" below).

Information we collect

• Information you provide. When you submit a contact or appointment-request form, apply for a job, or create an account, we collect details such as your name, email address, phone number, and any message you choose to send.
• Information collected automatically. Like most websites, we collect basic technical and usage information (such as your device type, browser, pages viewed, and approximate location derived from your IP address) through cookies and similar technologies.
• Payment information. If you pay for a membership, class, or service, your card details are entered directly into our third-party booking and payment providers. We do not collect or store full payment-card numbers on this Site.

How we use information

• Respond to your inquiries and schedule appointments or services
• Process bookings and payments through our providers
• Operate, maintain, secure, and improve the Site
• Send you information or updates you have requested
• Comply with legal obligations

Cookies and analytics

We use cookies and analytics tools (including Google Analytics) to understand how visitors use the Site so we can improve it. You can control cookies through your browser settings, and you may opt out of Google Analytics using Google's opt-out browser add-on. Disabling cookies may affect how some parts of the Site work.

How we share information

We do not sell your personal information. We share it only with:

• Service providers who help us operate the Site and our business — including our website hosting and platform provider, Duff Cloud Services LLC (which hosts the Site on Microsoft Azure), our analytics provider (Google), and our booking and payment-processing providers.
• Authorities or other parties when required by law, or to protect our rights, safety, or property.

Health information

Kinetic Energy PT is a physical therapy provider. Protected health information (PHI) in your clinical records is governed by the Health Insurance Portability and Accountability Act (HIPAA) and our separate Notice of Privacy Practices, not by this website Privacy Policy. Please do not include detailed medical or health information in website contact forms; use a secure channel or contact our front desk to discuss care.

AI chat assistant

If this Site offers an AI chat assistant, any messages you type into it are sent to our website platform and its AI service providers to generate a reply, and a transcript of the conversation is retained by us (you can ask us to delete it at any time). Answers are AI-generated and may be inaccurate. Because we are a physical therapy provider, please do not enter protected health information (PHI) — or other sensitive personal information such as financial or account details — into the assistant. As explained under "Health information" above, PHI is governed by HIPAA and our separate Notice of Privacy Practices, not by this website or its chat assistant, so do not use the assistant to discuss your care. Do not rely on the assistant's answers for medical or other important decisions; contact our front desk directly to confirm anything that matters.

Data retention

We keep personal information for as long as needed to provide our services and for the purposes described in this policy, and as required by applicable law.

Your choices and rights

You may request access to, correction of, or deletion of your personal information by contacting us at frontdesk@kineticenergypt.com. Depending on where you live (for example, Colorado or California residents), you may have additional rights regarding your personal information, including the right to know what we collect and to opt out of certain uses.

Security

Information is transmitted over encrypted connections (TLS) and stored with encryption at rest on Microsoft Azure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this Privacy Policy from time to time. The "Effective date" above shows when it was last revised.

Contact us

Questions about this policy? Email frontdesk@kineticenergypt.com or call (970) 879-8026.